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我们正在寻找热爱咖啡、甜品、充满热情的小伙伴加入团队！ *工作地点 Irvine / Orange County 招聘岗位一：店长 Store Manager / 1 岗位职责 Job Responsibilities 1、全面负责门店的日常运营，主导制定并全力执行门店经营计划。对营业额、毛利率、人工成本占比及净利润等核心KPI指标直接负责，确保达成或超额完成公司下达的经营目标。 2、负责品牌店铺的开业筹备与执行，包括但不限于团队组建、试营业管理、开业活动执行及后续的运营优化。 3、负责门店员工的招聘、系统化培训、高效排班，并定期对员工进行绩效考核与反馈，建立优胜劣汰机制，打造高凝聚力、高执行力的狼性团队。 4、严格把控咖啡及产品的出品质量、服务标准及门店卫生安全，确保门店QSC（质量、服务、清洁）完全符合品牌标准与当地法规。 5、负责门店供应商的日常对接、物料订购、精细化库存管理，严控物料损耗，优化成本结构。 6、妥善处理顾客投诉及门店突发事件，建立良好的社区关系，持续提升顾客满意度与复购率。 7、定期深度分析门店经营数据（客流、客单价、动销率等），定期向上级汇报经营结果，并针对痛点提出可落地的改善建议。 8、负责门店运营员工排班及薪资结算完全符合美国当地劳动法，且门店卫生严格符合美国食品安全相关法律法规。 l、Oversee daily operations of the coffee shop; develop and execute strategic business plans. Hold direct accountability for key performance indicators (KPIs) including Sales Target, Cost of Goods Sold (COGS), Labor Cost %, and Net Profit to ensure business goals are met or exceeded. 2、Lead the preparation and execution of store opening, including team setup, soft opening management, grand opening execution, and post-opening operational optimization. 3、Recruit, train, schedule, and conduct performance evaluations for store staff. Implement feedback and incentive mechanisms to build a high-performance and stable team. 4、Maintain rigorous standards for product quality (coffee & food), customer service, and store hygiene/safety, ensuring full compliance with brand SOPs. 5、Manage supplier relationships, inventory ordering, and stock control; strictly manage and minimize product waste to optimize cost efficiency. 6、Handle customer complaints and unexpected incidents professionally to ensure high customer satisfaction and community reputation. 7、Analyze financial and operational data (foot traffic, average transaction value, product movement) and report regularly to senior management with actionable improvement plans. 8、Ensure all store operations, staffing, and scheduling strictly comply with local U.S. labor laws and food safety regulations. 岗位要求 Job Requirements 1、行业经验：3年以上咖啡店、餐饮或零售门店管理经验，有知名连锁咖啡品牌管理或新店开业（NSO）经验者优先。 2、熟练掌握门店全盘运营流程、成本控制及精细化排班，具备优秀的销售意识及目标导向思维。 3、具备良好的团队搭建、员工培训、沟通协调及危机处理能力；具备优秀的中英文双语沟通能力（能够流利对接美国本土员工、顾客及供应商）。 4、具备较强的数据分析能力，能够通过财务及财务运营报表发现经营问题并快速调整策略。 5、必须具备合法在美工作资格；熟悉美国食品安全与劳动法，持有 ServSafe Manager 或相关食品安全证书者优先。 6、能够弹性工作时间，愿意在周末、节假日及高峰时段参与一线轮班，具备优秀的抗压能力。 1、3+ years of management experience in coffee shops, bakeries, or F&B retail; experience with major coffee chains or New Store Openings (NSO) is highly preferred. 2、Proficient in store operations, cost control, and staff scheduling. Strong sales awareness and a result-oriented mindset are required. 3、Exceptional team management, staff training, and problem-solving skills. Bilingual fluency in English and Chinese is preferred to communicate effectively with local staff, customers, and vendors. 4、Strong data awareness with the ability to identify operational flaws through P&L or business data and implement dynamic strategies. 5、Must be legally authorized to work in the United States. Familiarity with U.S. food safety and labor requirements; ServSafe Manager or equivalent certification is a plus. 6、Willing to work flexible hours, including weekends, holidays, and peak hours. Strong resilience and ability to work under pressure. 福利待遇 Benefits 1、竞争力薪酬：提供行业内具有竞争力的基本薪资（根据候选人经验和能力面议）。 2、业绩激励：享有清晰、丰厚的，门店业绩越好，奖金池越高。 3、职业发展： 亲历品牌从零到一的北美出海搭建，随品牌在美扩张，表现优异者可晋升为区域经理或运营总监。 4、系统培训： 提供完善的品牌标准、咖啡工艺、运营流程及美国本地合规管理培训。 5、日常福利： 享受员工专属折扣及免费工作餐工作咖啡福利。 1、Competitive base salary based on experience and qualifications (DOE). 2、Attractive and transparent KPI-based bonus incentive plan linked to store sales and cost-control performance. 3、Experience building a brand from 0 to 1 in the U.S. Great potential to grow into a District Manager or Operational Director role as brand expands. 4、Structured training on brand standards, coffee crafting, store operations, and local compliance requirements. 5、Employee discounts, free staff meals, and daily complimentary coffee. 招聘岗位二：烘焙师 Head Baker /2 岗位职责 Job Responsibilities 1、生产与品质管理：负责门店后厨及烘焙生产管理（包括搅拌、整形、丹麦、烤炉、馅料及冷加工等环节）， 对产品品质、口感外观、生产效率和出品稳定性负全责。按照配方及标准流程制作高品 质面包、甜品及糕点。 2、计划与成本控制 根据销售预测、历史数据及前场反馈，合理制定每日生产计划与补货节奏，确保产品新 鲜度与供应充足；严格控制原材料用量及库存（遵循先进先出 FIFO），最大程度减少损 耗、控制成本。 3、新店筹备与标准化 深度参与美国新店开业筹备，包括厨房设备调试、生产流程搭建、产品试做及品控标准 的建立；制定并执行产品配方、生产 SOP、出品标准及品质检查流程。 4、部门管理与培训 负责烘焙团队的日常管理，包括人员分工、排班协作、现场调度及团队稳定性建设；建 立培训流程，负责技术教带，持续提升团队整体技术水平。 5、设备维护与食品安全规范 维护烘焙区域设备的日常清洁、保养及安全操作；确保后厨严格符合美国当地食品安全、 卫生检查、温度控制及过敏原管理要求。 1、Oversee back-of-house (BOH) and baking production (including mixing, shaping, Danish, oven, fillings, and cold processing). Take full responsibility for product quality, appearance, taste, production efficiency, and consistency. Prepare high-quality bread, desserts, and pastries in strict accordance with standard recipes. 2、Formulate daily baking plans and replenishment schedules based on sales forecasts, historical data, and front-of-house feedback to guarantee freshness and sufficient supply. Effectively manage ingredient inventory (FIFO) and usage to minimize waste and control food costs. 3、Deeply involve in the preparation of new US store openings, including equipment calibration, workflow setup, product trial runs, and quality control establishment. Develop and execute standard recipes, operational SOPs, presentation standards, and QC protocols. 4、Manage daily BOH operations, including task assignment, scheduling, floor supervision, and team stability construction. Establish training processes and pro[联系方式已隐藏] technical coaching to continuously upgrade the team’s skills. 5、Maintain the daily cleanliness, routine upkeep, and safe operation of baking equipment. Ensure the BOH strictly complies with local US food safety regulations, health inspections, temperature controls, and allergen management. 岗位要求 Job Requirements 1、经验与背景 具备 3 年以上烘焙/中央厨房生产经验，其中至少 1 年以上主厨、烘焙主管等生产管理经验。西点/面包烘焙专业背景者优先；有新店开业、连锁品牌、高产量门店或海外门店经 验者优先。 2、专业技能 具备扎实的烘焙技术能力与产品标准化意识，能够独立判断并解决生产中的技术问题； 熟悉常见烘焙产品制作工艺、全面了解后厨各项设备操作。 3、综合能力 工作细致，具备优秀的生产计划、人员调配、库存管理及损耗控制能力；有较强的时间 管理和现场抗压能力。 4、 食品安全与工作资格 具备合法在美工作资格；熟知美国食品安全及厨房规范，入职后 30 天内能够取得（或已 持有）食品从业人员/食品安全经理资格证（如 ServSafe）。 5、工作时间 能适应早班及弹性工作时间，包括周末及节假日。 1、3+ years of experience in bakery or central kitchen production, with at least 1+ years in a supervisory or head baker role. A professional background/degree in pastry arts or culinary arts is preferred. Experience with new store openings, chain brands, high-volume locations, or overseas stores is a strong plus. 2、Solid baking techniques and a strong mindset for product standardization; capable of independently troubleshooting production issues. Familiar with diverse baking crafts and the operation of standard bakery equipment. 3、Detail-oriented with strong capabilities in production planning, staffing, inventory control, and waste management. Excellent time management and the ability to thrive in a fast-paced environment. 4、Must be legally authorized to work in the United States. Familiar with US food safety and kitchen regulations; must possess or be able to obtain a Food Handler/Food Safety Manager certificate (e.g， ServSafe) within 30 days of employment. 5、Ability to work early morning shifts and maintain a flexible schedule, including weekends and holidays. 福利待遇 Benefits 1、竞争性薪酬 提供有竞争力的薪资，具体根据候选人经验和能力面议。 2、职业发展 可参与新店从 0 到 1 的搭建，随品牌全美扩张获得广阔的晋升空间与职业发展机会。 3、员工福利 提供员工折扣及员工餐福利。 4、绩效激励 表现优秀者可获得绩效奖金或其他激励，具体以公司政策为准。 1、Competitive Salary Competitive compensation based on experience and qualifications. 2、Career Growth Participate in new store opening preparation, including kitchen equipment setup, production workflow development, product testing, staff training, and soft opening support. 3、Perks Offer employee discount or staff meal benefits. 4、Bonuses Performance bonus or other incentives may be available based on company policy. 招聘岗位三：店长助理 Assistant Manager / 1 岗位职责 Job Responsibilities 1、协助店长开展门店日常运营管理工作 2、在店长缺席时代为负责门店全面运营 3、协助制定员工排班，监督员工日常工作表现 4、协助新员工培训及在岗指导 5、监督出品质量、服务流程及门店环境卫生 6、协助库存盘点、物料申领及供应商对接 7、处理顾客咨询及一般性投诉，必要时上报店长 8、协助店长完成营业数据统计及报表整理 l Assist the Manager in daily store operations management l Take full responsibility for store operations in the Manager's absence l Assist with staff scheduling and supervise daily staff performance l Support new employee training and on-the-job coaching l Monitor product quality, service procedures, and store cleanliness l Assist with inventory counts, supply requisitions, and supplier coordination l Handle customer inquiries and general complaints, escalating to the Manager when necessary l Support the Manager in compiling sales data and operational reports 岗位要求 Job Requirements 1、1年以上咖啡店或餐饮门店工作经验，具备一定管理或带班经验者优先 2、具备较强的执行力、责任心及团队协作精神 3、熟悉咖啡制作及门店日常运营流程 4、基本的中英文沟通能力 5、具备合法在美工作资格 6、能适应弹性工作时间，包括周末及节假日 l 1+ years of experience in a coffee shop or food & beverage establishment; shift-lead or supervisory experience preferred l Strong execution ability, sense of responsibility, and teamwork spirit l Familiar with coffee preparation and daily store operating procedures l Basic communication skills in English and Chinese l Must be legally authorized to work in the United States l Willing to work flexible hours, including weekends and holidays 招聘岗位四：咖啡师 Barista / 2 岗位职责 Job Responsibilities 1、按照标准配方及流程制作各类咖啡饮品，确保出品质量及稳定性 2、熟练操作咖啡机、磨豆机等设备，并进行日常清洁保养 3、为顾客提供热情、专业的点单及服务体验 4、维护吧台及操作区域的整洁与卫生 5、协助物料盘点及补货申请 6、处理顾客投诉及突发事件，提升顾客满意度 7、遵守门店各项操作规范及食品安全标准 8、配合团队完成门店日常其他工作 l Prepare coffee beverages according to standard recipes and procedures, ensuring consistent quality l Operate espresso machines, grinders, and other equipment proficiently; perform daily cleaning and maintenance l Pro[联系方式已隐藏] excellent customer service by greeting customers, taking orders, and offering recommendations l Maintain cleanliness and hygiene of the bar and working area l Assist with inventory checks and supply requests l Comply with store operating procedures and food safety standards l Support the team with other daily store tasks as needed 岗位要求 Job Requirements 1、1年以上咖啡师工作经验，掌握意式咖啡制作及拉花技巧者优先 2、对咖啡文化及产品有一定了解和热情 3、性格开朗、有较强的服务意识及沟通能力 4、入职后30天内能够取得食品从业人员资格证 5、具备合法在美工作资格 6、能适应弹性工作时间，包括早晚班、周末及节假日 l 1+years of barista experience; proficiency in espresso preparation and latte art preferred l Genuine interest in and knowledge of coffee culture and products l Outgoing personality with strong customer service and communication skills l Ability to obtain a food handler card within 30days of hire l Must be legally authorized to work in the United States l Willing to work flexible shifts, including mornings, evenings, weekends, and holidays 欢迎热爱咖啡、烘焙及服务行业的你加入我们！ 简历请发送至
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